We create custom tiles for private and commercial projects.
We are are unique in our tile production as we offer a variety of ceramic techniques to ensure the tile you order will be the best option.
What can I print on my tiles?
Jennoli Tile Art Studio can produce exquisite Tile Murals or Decorative Tiles from any digital design, image, copy of a painting or photograph.
Can I use the same image on multiple tiles?
Yes we can produce as many tiles as you need using the same design.
Do you have a minimum order?
No minimum order is required, Jennoli Tile Art Studio can create 1 or 1000 tiles.
I am not able to design the image for the tile but I have an idea?
Our creative designer team is available for your support and will work with you until a desired outcome has been reached.
What image file can I use?
As a guide, the better the quality of the image, the better the finished reproduction tile.
For best results the image you supply to us should to sized correctely in the output size of your project, high resolution, 300 DPI, RGB colour.
How do I know what resolution my image is?
To check the resolution of an image on the computer, simply right click on the image, go to “properties” and then “details”.
What files to you support?
Artwork can be supplied as Photoshop, pdf, jpg, eps, ai or tiff file
Do you send out design proofs?
We will discuss the project with you in detail and we will email you the proof of your finial art for verification
Can you change anything if I don’t like the pre design?
Any changes can be made before the order will be printed
How do you package my product?
The tiles will be wrapped and packaged very carefully to ensure it will not get damaged in transit
My product arrived damaged, what do I need to do?
Although we use selected courier companies or Australian Post to ship our products, sometimes damage happens. We will replace any broken tiles if broken in transit (Proof of damage – image or send us the tile back)
Can I insure my delivery?
Any insurance or special delivery instruction can be arranged by request and will be added to your cost.
How much is delivery?
Depending on your order and destination, we will provide a delivery cost estimate.
When do I have to pay for my purchase?
Once we have received your order, we will email you the invoice. As all our tiles are custom made to order, full payment is required before we start with the production of the tiles.
How can I pay?
We prefer payments to be made via Direct Bank Deposit, but also accept credit card payments with 2.2% added.
Do you have Credit Card Facilities?
We prefer Direct Bank Transfer, but Credit Card payment can be made by calling our office, an additional 2.2% credit card charge will apply.
I need my product now, can you help?
Urgent orders are welcome, please talk to us to see what we can do.
How long will it take to receive my order?
Production times depends on quanity and what we are working on, estimate approx. 1-3 weeks for interior tiles, 4-6 weeks for kiln tiles.
Any further question?
We love having a chat with you to discuss your tile project.
send an email: info@jennoliart.com.au or call on 0410644795 to talk to us now or use our contact form.
